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Cruise Guarantee

Cruise Guarantee
We will match a valid, genuine Rand based cruise quote or you cruise free.

  • Applies to genuine cruise quotes from all cruise lines and registered travel agencies and websites in South Africa quoting in South African Rand.
  • The quote must be in writing and must be presented to us on the same day as quoted.
  • The quote must be presented to us prior to booking
  • All cruise rates must be available and able to be booked by the general public when you bring it to us.
  • All rates available due to membership of a group or corporate entity or subscription to a closed group are excluded.
  • Cruise quote must be for same ship, itinerary, dates and cabin category.
  • The Cruise Guarantee does not apply to group bookings (bookings of 10 people or over travelling together for the duration of the trip).
  • Cruise Guarantee transactions are cash only.
  • We will match the cruise quote.

Best cruise quote - why book anywhere else?
When it comes to cruises, we are so sure of our product range & price that we will match any valid, genuine rand based quote or you cruise free.

Step 1: Bring us a written quote of your deal prior to booking
Your quote must be in writing and must relate to cruises available to the general public. You quote must be in writing and must be presented to us on the same day as quoted. The quote must be presented to us prior to booking and must be from cruise lines and registered travel agencies and websites in South Africa quoting in South African Rand. A written quote must contain departure point, destination, departure and return date and time, date of quote and full price including all port taxes, surcharges, service fees and gratuities if applicable. The written quote must be valid at the time of presentation for the policy to apply and be presented at the time of final payment. The Cruise Guarantee does not apply to group bookings (bookings of 10 people or over travelling together for the duration of the trip). Cruise Guarantee transactions are cash only.

You can provide written cruise quotes from:

  • Other South African travel agencies
  • Cruise Lines quoting in South African Rand
  • Any South African registered business or website quoting in South African Rand.

We will not match  cruiseabout.co.za website or other Flight Centre Group shops and brands.

Step 2: Confirmation that the cruise quote is genuine and available
Your consultant will need to confirm that the cruise quote is genuine, presented same day, available and able to be booked by the general public when you present it to us. If it is, we will match the cruise quote.

You will be required to book your cruise when we match your quote, pay a deposit or in full and normal change and cancellation conditions will apply (subject to payment requirements from cruise operators).

If the same quoted product is not available, we will endeavour to find you the best available alternative that suits your requirements.

**Cruise rates available due to membership of a group or corporate entity or subscription to a closed group are excluded** Your consultant will do everything they can to match the cruise fare you have been quoted. We will match a valid, Rand based cruise quote or you cruise free (one voucher per person, including children, excluding infants) . If we do not match your quote, you must make your free cruise claim prior to travel or within 7 (seven) days of your quote not being matched (whichever occurs first). The free cruise will be booked and paid for by us and will be identical to the one you have asked us to price match. We do not reimburse customers for cruises they have purchased elsewhere, nor do we provide them with cash or vouchers to the value of the cruise we were asked to match.

If this may apply to you, or if you are dissatisfied with our service, please contact our Area Leader, Marieke Tucker Tel: 083 288 5809